Refund policy

 

LOVE YOUR PRODUCTS OR RETURN IT FOR FREE.

We proudly stand behind our products, and strive to provide an easy, stress-free customer experience. Please note that returns and exchanges must be requested within 30 days of delivery. If you are unhappy with any item(s) you have received, we will gladly facilitate an exchange or return. Please be aware that any items returned for a refund are subject to a $4.99 handling fee per order (for Try Before You Buy orders, there is no additional return fee).

To process a request:
Please Contact Us and complete the form & our Customer Experience Team will respond quickly, or Chat with a Pro.

Return/Exchange Request For Damaged Item(s)

Q: An item(s) within my package arrived broken. Do you offer replacements?
A: Our Customer Experience team is ready to resolve! Contact Us and complete the form & our Customer Experience Team will respond quickly, or Chat with a Pro.

Q: Can I return an individual item for an exchange in a kit for a different one?
A: You may request an individual item exchange, total kit exchange or kit refund. To submit a request for a replacement. please Contact Us and complete the form & our Customer Experience Team will respond quickly or Chat with a Pro.

Q: Can I use multiple coupons?
A: You may apply ONE coupon code per order (with the exception of Free Shipping).

We reserve the right to cancel any order due to ineligible use of coupon code and to modify or cancel an offer due to technical errors or unforeseen problems.
Coupon codes cannot be used or applied to orders already placed.

Supplies of all Free-gift offers are limited.

For the Geller Gal VIP Rewards program, click here for Program Terms